Basically, our Before-Service is handle by our professional CODY. A CODY is an abbreviated work for Coway Lady who works as a service expert at Coway.
Cody consists of a team of attentive and dedicated women who are always ever-ready in assisting customers with technical matters related to filter replacements and product maintenance.
Meanwhile, ST (Service Technician), consists of a group of male technician who is playing the same role as Cody.
Whereas most of service providers do only after-sales service (A/S), our CODYs deliverBefore-Service (B/S) from customer perspective. Through the CODY system, we contribute to providing female workforce with opportunities to partake in economic activities especially at a time when they face difficulties in getting jobs, and further contribute to nurturing highly value added manpower by developing them to acquire professional skills set.
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